"I have dedicated over 52 years in the restaurant industry to helping Independent Restaurant Operators make more money, thrive and compete in one of the most competitive industries in the world. I help them to find time to enjoy the results of their success."

Ron Wilkinson
President, Founder and Author The Professional Server: A Training Manual

"I'm a chef first and foremost and all I think about is food, food, food! That said - Service is infinitely more important than cuisine. This extraordinary book delivers that message superbly?"

Chef Charlie Trotter
Charlie Trotter's Restaurant

Charlie Trotter's is regarded as one of the finest restaurants in the world. For 22 years, the restaurant has dedicated itself to excellence in the culinary arts.